Troubleshooting
Installation Issues
Extension Not Installing
If the extension fails to install:
- Verify Chrome version is 88 or later
- Clear browser cache and cookies
- Disable conflicting extensions
- Try installing in incognito mode
Extension Not Showing Up
If you can't see the extension icon:
- Click the puzzle piece icon in Chrome toolbar
- Find FetchImage in the list and pin it
- Try disabling and re-enabling the extension
Common Errors
Permission Errors
When encountering permission issues:
- Check extension permissions in Chrome settings
- Grant necessary permissions when prompted
- Reset extension permissions if problems persist
Download Failures
If images fail to download:
- Verify internet connection is stable
- Check if download location is accessible
- Ensure sufficient disk space
- Try reducing parallel downloads
Image Detection Issues
When images aren't being detected:
- Refresh the page
- Check if images are dynamically loaded
- Verify image URLs are accessible
- Adjust filter settings
Performance Issues
Slow Operation
To improve performance:
- Reduce number of parallel downloads
- Clear extension cache
- Disable unused features
- Adjust memory limits in advanced settings
High Memory Usage
If the extension is using too much memory:
- Reduce cache size in settings
- Process fewer images at once
- Close unused browser tabs
- Restart the browser if needed
Compatibility
Browser Compatibility
FetchImage is compatible with:
- Google Chrome 88+
- Microsoft Edge 88+ (Chromium)
- Brave Browser
- Other Chromium-based browsers
Operating System Issues
System-specific troubleshooting:
- Windows: Check antivirus settings
- macOS: Verify download permissions
- Linux: Check file system permissions
Known Issues
Current Limitations
- Some dynamically loaded images may not be detected immediately
- Certain websites may block image extraction
- Maximum of 1000 images per page for performance reasons
- SVG files may not preview correctly
Workarounds
Temporary solutions for known issues:
- Refresh page after dynamic content loads
- Use browser's developer tools to locate blocked images
- Process large image sets in batches
- Download SVGs individually for better reliability
Need More Help?
If you're still experiencing issues after trying these solutions, please visit our Support Page or Contact Us directly.