Support Center

Common Issues

Installation Problems

Common Installation Issues:

  • Extension not appearing in Chrome
    • Refresh Chrome browser
    • Check if extension is enabled in Chrome settings
    • Try reinstalling the extension
  • Permission errors
    • Make sure to accept all required permissions
    • Check Chrome's extension permissions settings
  • Browser compatibility
    • Ensure Chrome is updated to latest version
    • Check minimum browser requirements
Error Messages

Common Error Messages:

  • "Unable to access images"
    • Check website's content security policy
    • Verify extension permissions
    • Try refreshing the page
  • "Download failed"
    • Check internet connection
    • Verify download permissions
    • Ensure sufficient disk space
  • "Extension not responding"
    • Restart Chrome browser
    • Disable and re-enable extension
    • Clear browser cache
Known Issues

Current Known Issues:

  • Some websites with strict CSP
    • Working on compatibility improvements
    • Temporary workaround available
  • Large image downloads
    • May experience delays with very large files
    • Consider downloading in smaller batches
  • Dynamic content loading
    • Some dynamically loaded images may be missed
    • Try scrolling through the page first

Contact Support

Need help with something specific? We're here to help!

Or email us directly at: support@fetchimage.com